News: Sundial Venues Awarded 2014 Certificates of Excellence by TripAdvisor
23 May 2014
Sundial Group's three country house venues, Highgate House in Northamptonshire, Woodside in Warwickshire and Barnett Hill in Surrey, have each been awarded ‘Certificates of Excellence' by TripAdvisor, the world's largest travel site.
The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor.
To qualify for the award, businesses must maintain an average rating of at least four out of five, and volume and recency of reviews is also taken into account. This is the 4th consecutive year all Sundial venues have received the award.
Some of the comments that contributed to the Certificates of Excellence include:
"Absolutely delightful from booking to checking out. The management should be proud of their whole team as they are a credit to the company." Highgate House
"We thought the whole experience was wonderful from the ever friendly staff for whom nothing was too much trouble, to the amazing grounds and excellently maintained gardens." Barnett Hill
"A stunning location, great food, nice bar, good rooms, but the icing on the cake is the service, the staff all made us so welcome." Woodside
Sundial Group's Managing Director, Tim Chudley, said:
"We are very proud to once again receive the Certificates of Excellence. The awards are testament to the dedication and hard work of our team who are always committed to delivering an excellent customer experience. Thank you to all our customers who took the time to comment so positively on their stay."