News: Highgate House has once again been accredited ‘Gold Standard’ by BDRC Continental
17 Oct 2013
Sundial Group's Highgate House venue has been awarded ‘VenueVerdict Gold Standard Accreditation' by BDRC Continental (one of the UK's leading suppliers of marketing research in the meetings sector) for the third quarter in a row this year.
The latest accreditation, based on customer feedback, is further testament to the venue's continued dedication to providing outstanding customer service.
Some of the comments which contributed to the accreditation include:
‘The friendliness and helpfulness of staff is exceptional.'
‘The staff at Highgate House couldn't do enough for us.'
‘We couldn't find any faults at all.'
‘All in all, excellent staff and the venue is very comfortable. Highly professional.'
‘Excellent customer service throughout.'
Paul Williams, Highgate House's General Manager said:
‘We're delighted to receive the BDRC Continental ‘VenueVerdict Gold Standard Accreditation' again for the third consecutive quarter of this year. It's great recognition for everyone here at Highgate House and we're grateful to everyone who took the time to comment so positively on their stay.'