News: Highgate House accredited ‘Gold Standard’ by BDRC Continental Research
17 Apr 2013
Sundial Group's Northamptonshire meeting venue Highgate House venue has been awarded ‘VenueVerdict Gold Standard Accreditation' by BDRC Continental, one of the UK's leading suppliers of marketing research in the meetings sector.
The accreditation, based on customer feedback results from April 2012 to March 2013, is testament to the venue's continued dedication to providing outstanding customer service.
Some of the comments which contributed to the accreditation included:
"Everyone was so friendly and helpful. I couldn't fault any aspect."
"As ever, the staff were exemplary."
"Everything I asked for was provided without question."
"Staff were very helpful and nothing seemed to be too much trouble."
Paul Williams, Highgate House's General Manager said: ‘We're thrilled to receive the BDRC Continental ‘VenueVerdict Gold Standard Accreditation' again. It's a wonderful recognition for everyone here at Highgate House and we're very grateful for everyone who took the time to comment so positively on their stay.'
Having previously achieved the accreditation at the end of 2012, Highgate House is proud to retain the gold standard.