News: Barnett Hill Wins the Venue Top Spot for ‘Overall Satisfaction’
3 Aug 2009
Sundial Group's Barnett Hill has recently achieved an astonishing 97% in customer feedback surveys, therefore becoming the nationally ranked No.1 venue for ‘Overall Satisfaction' in BDRC's most recent ‘Venue Verdict' Survey.
BDRC is the leading supplier of marketing research insight to the meetings sector, with a team of research professionals dedicated to this important part of the hospitality industry. Their surveys and programmes feature the top UK Conference Centre groups, as well as internationally renowned hotel chains.
Comments from customers of Barnett Hill included compliments such as, "The staff were not only helpful but also filled me with confidence".
Tim Hall, Barnett Hill's General Manager said, "I am thrilled to see that the hard work of our dedicated team here at Barnett Hill is being recognised nationally and I am very confident that the feedback we have been receiving truly reflects the personalised experience that we offer to our guests."
Sundial Group as a whole has now held the number one Venue Group position in ‘Overall Satisfaction' for sometime, in addition to being ranked number one for ‘Best Value for Money' in 2008.