Sundial Takes the Gold for Excellent Customer Service
Highgate House, Northamptonshire, Woodside, Warwickshire
Sundial Group’s two meeting venues, Woodside in Warwickshire and Highgate House in Northamptonshire, have once again been recognised for outstanding customer service, being accredited ‘VenueVerdict's Gold Standard’ for Q3 by BDRC Continental.
The Gold accreditation, which is based on customer feedback results from October 2015 to September 2016 reflects the venues’ ongoing commitment to providing exceptional customer service.
Some comments that contributed to the accreditations include:
"The staff are what keep us coming back time and again.”
“We were overwhelmed by the friendliness of the staff, it made a massive difference.”
“From start to finish - superb customer service. Very professional throughout, would not hesitate in recommending you to others.”
BDRC Continental obtained feedback from around 350 participating meeting venues and hotels in the UK and Ireland. Highgate House and Woodside are amongst 52 venues that achieved the Gold Standard accreditation.
Sundial Group's Managing Director, Tim Chudley, said:
“It’s always an honour to receive the prestigious Gold Standard accreditation for our venues. At Sundial, we are extremely passionate about providing the best experience possible for our customers and this accreditation, a direct result of customer feedback, endorses that. I’m very proud of our teams and would like to congratulate them all.”