Gold Customer Service Continues for Sundial Venues
Highgate House, Northamptonshire, Woodside, Warwickshire
Sundial Group's three meeting venues, Highgate House in Northamptonshire, Woodside in Warwickshire and Barnett Hill in Surrey, have all received ‘VenueVerdict's Gold Standard Accreditation' for Q3 by BDRC Continental, the UK's largest independent research consultancy.
The accreditation, which is based on customer feedback results from October 2014 to September 2015, is testament to the venues' ongoing dedication to providing exceptional customer service.
BDRC Continental obtained feedback from around 380 participating meeting venues and hotels in the UK and Ireland. Highgate House, Woodside and Barnett Hill are amongst 29 venues that have achieved the Gold Standard accreditation.
Sundial Group's Managing Director, Tim Chudley, said:
“A third quarter of straight gold across the Sundial properties is a resounding endorsement of the customer centric culture of our teams. This feedback highlights our reputation for service excellence in the eyes of our customers.”