News: Highgate House once again accredited ‘Gold Standard’ by BDRC Continental
Highgate House, Northamptonshire
Sundial Group's Highgate House venue has yet again been awarded ‘VenueVerdict Gold Standard Accreditation' by BDRC Continental, one of the UK's leading suppliers of marketing research in the meetings sector.
The accreditation, based on customer feedback results from July 2012 to June 2013, is on-going testament to the venue's continued dedication to providing outstanding customer service.
Some of the comments which contributed to the accreditation included:
"The service and quality delivered by all Sundial representatives is fantastic."
"The staff both prior to the event, and on the day, could not have been better."
"Lovely and helpful as always. Every member of staff leaves a great impression, from the bar staff, porters and reception. Everyone seems really happy."
"Just all round excellent service. Friendly, helpful and staff made sure we had everything we needed"
Paul Williams, Highgate House's General Manager said: ‘We're thrilled to receive the BDRC Continental ‘VenueVerdict Gold Standard Accreditation' again for the second consecutive quarter of this year. It's a wonderful recognition for everyone here at Highgate House and we're very grateful for everyone who took the time to comment so positively on their stay."
Having previously also achieved the accreditation at the end of 2012, Highgate House is proud to retain the gold standard.