Video Tesimonials
At Sundial Group our customers depend on us to provide great venues with superb facilities and excellent customer service. Their meeting, training course or event is vital to their business and we do our best to meet and exceed their expectations. Hear what our customers say:
"Highgate House is delivering the very highest standards of service for companies who need to get the very best value for money from their investment in people.Sundial have retained key staff in place who ensure that from early breakfasts, through Teamscapes experiential learning, right up to our after course celebrations, delegates are warmly welcomed and treated with care and close attention. As a coach and facilitator, this makes my role much more effective. We'll be frequent visitors over the coming months in 2013/14 "
Tony Whittle - The Aspiration Company
"Just wanted to say a big thankyou to you and your entire team for looking after us so well. Your team are a credit to you – our event for the whole week went very smoothly – due mainly to you guys."
Toymaster
"From the time you arrive at the Highgate House you are looked after in a very professional and friendly way. We have been using the delights of the Highgate House for some years now and can say that they just know how do it right – people – food – meeting rooms – service, nothing seem to be too much trouble. When you do ask for something special or a little out of the ordinary the whole team (especially Claire Fonville) are keen to help and assist. A perfect solution for our meetings"
AB Mauri
"The event was a great success… The venue met all our requirements with ease, I would highly recommend Highgate House"
Marketing Manager, Autobar UK
"Exceptional value for money, most occasions Highgate House came in cheaper than most other hotels in the area but on the odd occasion when they didn’t the extra value added things we received were above and beyond our expectations. Highly recommend this venue!"
Like Minded Women
"My experience of the venue and teams has been excellent. Nothing is too much trouble and they always do their best to accommodate our requests for particular training rooms. I would be happy to recommend and say that Sundial is great value for the quality you receive in a convenient location central in the country. I find that the service is personal and adapted to your needs much more so than more corporate providers"
Caffe Nero
"From an organiser’s perspective, the venue and its staff were extremely professional and helpful throughout. Despite having a very short lead time and several changes, including some additional requests the night before, Highgate House and its staff were thoroughly professional, helpful and efficient in the way in which they dealt with the planning of our event. The quality of food was excellent and the overall response from colleagues was that Highgate House was a great choice of venue. It is certainly a venue we will be using again in the future."
Barclaycard
"There is nothing else you could have done to make our event run any smoother. In a 'nutshell' if this was strictly come dancing you would get the full 40 points for perfection. Thank you to all at Highgate House for making our staff feel they were valued and made to feel very special."
Submitted to BDRC VenueVerdict system
"Though my feedback said 'met expectations' this is misleading because these expectations are very high because of past experiences at Highgate House. There is a sense of "team" and everybody ....catering, gardeners, reception all being a part of a team ethic. Little touches like offering to carry over materials to the room are appreciated. Also a "Good morning" and a smile go a long way so well done!"
Submitted to BDRC VenueVerdict system
"I was extremely impressed with the facilities and the quality of service by all members of staff I came into contact with, both in terms of their professionalism, friendliness and ability to be flexible to the needs of the customer. It represented the complete package that enabled the event to run smoothly and deliver the outcomes required and would now be my first choice for any other similar event that I am organising."
Submitted to BDRC VenueVerdict system
"Thank you for helping us to deliver a very successful event. Everyone we dealt with on the day was very helpful. The meeting room was perfect and laid-out just how I wanted on my arrival which was really helpful - a lot of venues get this wrong, even when we've discussed it beforehand! All of the participants commented on what a lovely venue we had chosen which very much helped to create the right impression of our business to potential new customers. I will definitely look to use Highgate House for future events."
Submitted to BDRC VenueVerdict system
"You won't match the value for quality anywhere in the area. I stayed one night whilst working in the area, rooms are to a high standard, facilities also to high standard."
Submitted to Tripadvisor
"The Members of the Board were extremely pleased with the venue, particularly the Chairman who expressed his wish to hire it for next year's annual negotiations."
Submitted to BDRC VenueVerdict system
