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At Sundial Group our customers depend on us to provide great venues with superb facilities and excellent customer service. Their meeting, training course or event is vital to their business and we do our best to meet and exceed their expectations. Hear what our customers say:



"The event brought together UK buyers with Swedish event partners in an environment that immediately put them at ease to establish trust, understanding and a strong basis for a working relationship"


"At every stage the team at Highgate House went above and beyond the call of duty, and provided us with the perfect setting for our event."

Spy Games


"We have used Sundial Group twice now to organise our Annual Company Weekend Away and on both counts we have been thoroughly impressed with the organisation and thought that has gone into each of the events. Keeping 125+ people entertained over the course of a weekend is no easy feat, however Sundial Group managed to do it, seamlessly. I warmly recommended Sundial to any company looking to host a team building weekend."

Periscopix


"Each summer we welcome about five or six new players into an established squad, and this (Teamscapes) away-day certainly helped our lads bond at a time when coaches try to gel 20 talented, creative individuals - each of whom has their own personality - into one effective team."

Northampton Town Football Club


"Having previously used the facilities offered by Sundial Venues, Bambino Mio felt that Highgate House in Northamptonshire would be the ideal location for their distributors’ conference 2010."

Bambino Mio


"Sundial Group has a well established relationship with Coca-Cola Enterprises built on customer service excellence and we trust them to deliver superb service in all the areas they support our business."

Coca Cola

Coca-Cola

"My experience of the venue and teams has been excellent. Nothing is too much trouble and they always do their best to accommodate our requests for particular training rooms. I would be happy to recommend and say that Sundial is great value for the quality you receive in a convenient location central in the country. I find that the service is personal and adapted to your needs much more so than more corporate providers"

Caffe Nero

Caffe Nero

"Carl & Keith who looked after us during the day, were there at every moment to help us - thank you. Lucy McGibbon - inspirational Lucas & Adam in the evening were extremely attentive. The food is outstanding!"

Submitted to BDRC VenueVerdict system


"All those that attended commented on how beautiful the house, gardens and location were. They were all really impressed with how clean and well kept it all was. The meals also went down very well, as did the chocolates, which they seemed to appreciate a lot, particularly in the afternoon! All the staff were very kind and helpful, and were one step ahead us. Delegates noticed that the venue was just for businesses and commented on this in a positive way. I would definitely chose this venue again, not only because it is a lovely venue but because the level of professionalism and service. From an organiser's point of view I had nothing to worry or do as you'd done it all for me. Thank you!"

Submitted to BDRC VenueVerdict system


"Staff were very helpful and polite, and helped us to arrange a successful event. Thanks."

Submitted to BDRC VenueVerdict system


"Just a note of thanks to all the staff involved in making my event such a great success and meeting venue."

Ericsson

Ericsson

"We have now run three courses at Woodside and each one has been very expertly organised. With professionalism and helpfulness of the staff, nothing was too much trouble. We were always greeted with a smile and asked if there was anything more they could do for us!. The food was excellent - a big thank you to the chef. On the whole an excellent venue."

Waitrose

A big thank you, from the team at Ashfield to the team at Highgate House for your warm hospitality. We experienced Highgate at its finest during our team event: meeting space, private dining, overnight accommodation, team building and attentive service levels. Following a feedback survey relating to the event, we are delighted to have achieved our objectives and did so with your help.

Ashfield Healthcare

Ashfield Healthcare

"I would like to extend my sincere thanks to you for all your help in making our client party run so smoothly. I know my colleague was extremely grateful to be working with such a professional team"

Downs Client Party

Downs Client Party

"We held our event at Highgate House in March 2017. During the stay, Peter mentioned to the General Manager that in the room he was staying there was nowhere to put toiletries. By 5pm that same day when Peter returned to his room, a mirrored cabinet had been fitted. One of our members is diabetic - we mentioned it to Bruce, and diabetic sweets were on the table for our 2 day conference! The food is absolutely fantastic with the greatest selection for all dietary requirements. We can't get in next meeting in May, but coming back in July and beyond. I love, love, love it here - come... you won't be disappointed!"

Beverley Parkin, Peter Thomson's 100+ Club

Peter Thomson's 100+ Club

"The event was actually on the 17th but we arrived as planned on the 16th and needed some help with pre meetings. Woodside did this with good grace and a high level of responsiveness. If I am in the Central Midlands Woodside is my venue of choice."

Ian Botterill, Managing Director - Niche HR Limited

Niche Consulting Ltd.

We have worked with your team for many years and at all times my/our experience has been first class. It was so important to me to be able to deliver our leadership programmes at Woodside and that you found a way to work with us on this is very much appreciated.

You have a great team at Woodside. I applaud how well your team move between professionalism and friendliness. They make this look easy. They make me and all of my colleagues feel we are truly welcome. Your services from meeting room preparations and maintenance, to your excellent chef and dining room service team are always focused on customer experience and as a consequence we have a great experience.

We know exactly what our experience will be and how each of our programme attendees will find the experience too. If something different is needed or occurs during our stay with you, your team will deal with it with professionalism and attendance that is second to none.

Wendy Hughes - BAM Nuttall

Bam Nuttall

"The venue added to the whole experience for the delegates, providing a warm and friendly atmosphere"

Morgan Ashurst

Morgan Ashurst

"From the time you arrive at the Highgate House you are looked after in a very professional and friendly way. We have been using the delights of the Highgate House for some years now and can say that they just know how do it right – people – food – meeting rooms – service, nothing seem to be too much trouble. When you do ask for something special or a little out of the ordinary the whole team (especially Claire Fonville) are keen to help and assist. A perfect solution for our meetings"

AB Mauri

AB Mauri

"We received great feedback from the conference planner at Converteam who held their 'Leadership for Quality Managers' course with Woodside at the end of March."

Converteam

Converteam


"We have now run three courses at Woodside and each one has been very expertly organised. With professionalism and helpfulness of the staff, nothing was too much trouble. We were always greeted with a smile and asked if there was anything more they could do for us! The food was excellent - a big thank you to the chef. On the whole an excellent venue."

Submitted to BDRC VenueVerdict system


"Your staff are extremely professional, listen to requirements and do their utmost to provide what is needed, without fuss"

Submitted to BDRC VenueVerdict system


"Your team go out of their way to accommodate our requirements however demanding."

Cambridge Manufacturing

Cambridge Manufacturing

"The preparation, professional delivery and added extras helped make the day a real success... Made us feel a real group"

Northamptonshire Grammar School

Northamptonshire Grammar School

"Thank you for the wonderful evening we had at our Long Service Awards dinner. The meal was delightful and all the staff were extremely friendly and professional. This is the 12th year that I have organised this event for Stagecoach and this was definitely one of the best. I have already received a lot of positive feedback from our guests so I would be grateful if you would pass on my thanks to everyone involved."

Stagecoach

Stagecoach

"Having attended numerous training days between us over the years all six managers said that this was by far the best day they have ever had. Great venue, great staff, great food, great training, great fun, just great!"

David Smedley - Space Station Self Storage

Space Station Self Storage

"The event was a great success… The venue met all our requirements with ease, I would highly recommend Highgate House"

Marketing Manager, Autobar UK

Autobar UK

"Though my feedback said 'met expectations' this is misleading because these expectations are very high because of past experiences at Highgate House. There is a sense of "team" and everybody ....catering, gardeners, reception all being a part of a team ethic. Little touches like offering to carry over materials to the room are appreciated. Also a "Good morning" and a smile go a long way so well done!"

Submitted to BDRC VenueVerdict system


"The venue is beautiful, and coupled with delicious food and exceptional service, I felt an obligation to express, on behalf of all of us, our sincere thanks."

De Puy

De Puy

Sundial Group always understands and caters my accommodation needs. They have always provided an excellent service and go above and beyond my needs.

On some occasions Sundial Group has been able to negotiate the price which fits perfectly for my budgets. I will be always using Sundial Group for future group accommodation booking.

Coca Cola

Coca Cola

I (Iain) work as an associate with Laing O'Rourke delivering a 4 module, 11 contact day programme branded Supervisors for 2020.

The culmination is a two day event at Highgate and it is an absolute pleasure to be able to expose them to the levels of service, genuine pleasantness, and obvious passion for detail that continues to elicit wows and similar comments from our delegates (over 100 so far, 400 to come).

What is so special is that we share and encourage a range of behavioral change opportunities that would enhance their supervisory effectiveness during the 11 days and these are so obviously enshrined and displayed by every last person we come into contact with whilst at Highgate (Sundial Group). This in itself is an absolute credit to everyone there, and also actively demonstrates the impact of not just recognizing and talking about these values , but also living and displaying them at every opportunity.

Your people are clearly very special and care immensely about all aspects of their roles and jobs, not at all dissimilar requirements of a construction site supervisor, just a different environment. Please pass on my own personal thanks to your colleagues in acknowledgement of their efforts that go so far to make every event we have at Highgate special, memorable and reflect the core values, behaviours and beliefs that we encourage within the program.

Laing O'Rourke

Laing O'Rourke

"This is the second time now that the XKEC and F-TypeEC has had the priviledge of staying at the Highgate House Hotel in Creaton and on both occassions the venue has provided a very friendly and warm atmosphere to the many members of our club who have stayed there. The facilities and service for our evening dinners has been excellent and the accommodation is superb, we will certainly return again in 2017."

Mark Gregory, Chairman XKEC and F-TypeEC

Jaguar Enthusiats Club

"Highgate House is delivering the very highest standards of service for companies who need to get the very best value for money from their investment in people.Sundial have retained key staff in place who ensure that from early breakfasts, through Teamscapes experiential learning, right up to our after course celebrations, delegates are warmly welcomed and treated with care and close attention. As a coach and facilitator, this makes my role much more effective. We'll be frequent visitors over the coming months in 2013/14"

Tony Whittle - The Aspiration Company

The Aspiration Company

"There is nothing else you could have done to make our event run any smoother. In a 'nutshell' if this was strictly come dancing you would get the full 40 points for perfection. Thank you to all at Highgate House for making our staff feel they were valued and made to feel very special."

Submitted to BDRC VenueVerdict system


"I have taken part in several team building activities, Teamscapes is the most impressive by far."

Bales Worldwide

Bales Worldwide

Lucy and the teamscapes team went over and above to make our day special. The atmosphere on the day was 'magic.' Teamscapes fulfilled our brief perfectly and enabled us to kick start the day feeling positive and ready to make change in order to help us become an even better organisation. As a small charity helping the lives of others, it is vital that staff themselves feel a sense of worth and belonging. Teamscapes helped us realise our strengths and how we can develop these to achieve our goals, both on a personal and professional level. It was a fanatstic day and I would highly recommended the programme to any organisation looking to strengthen their values and get everyone working together to achieve a shared vision.

The Diana Award

"I was extremely impressed with the facilities and the quality of service by all members of staff I came into contact with, both in terms of their professionalism, friendliness and ability to be flexible to the needs of the customer. It represented the complete package that enabled the event to run smoothly and deliver the outcomes required and would now be my first choice for any other similar event that I am organising."

Submitted to BDRC VenueVerdict system


We use lots of other venues...Yours is a class act.

Academy for Chief Executives

Academy for Chief Executives

"The Staff of a British not-for-profit social housing improvement service recently met for a highly successful conference at Woodside in Kenilworth."

British not-for-profit social housing improvement service

British not-for-profit social housing improvement service

"From an organiser’s perspective, the venue and its staff were extremely professional and helpful throughout. Despite having a very short lead time and several changes, including some additional requests the night before, Highgate House and its staff were thoroughly professional, helpful and efficient in the way in which they dealt with the planning of our event. The quality of food was excellent and the overall response from colleagues was that Highgate House was a great choice of venue. It is certainly a venue we will be using again in the future."

Barclaycard

Barclaycard

"Exceptional value for money, most occasions Highgate House came in cheaper than most other hotels in the area but on the odd occasion when they didn’t the extra value added things we received were above and beyond our expectations. Highly recommend this venue!"

Like Minded Women

Like Minded Women

"Thank you for helping us to deliver a very successful event. Everyone we dealt with on the day was very helpful. The meeting room was perfect and laid-out just how I wanted on my arrival which was really helpful - a lot of venues get this wrong, even when we've discussed it beforehand! All of the participants commented on what a lovely venue we had chosen which very much helped to create the right impression of our business to potential new customers. I will definitely look to use Highgate House for future events."

Submitted to BDRC VenueVerdict system


"Just wanted to say a big thankyou to you and your entire team for looking after us so well. Your team are a credit to you – our event for the whole week went very smoothly – due mainly to you guys."

Toy Master

Toy Master

"Your staff are better listeners than in many venues that I use - they understand & respond to the need of trainers & their groups"

Submitted to BDRC VenueVerdict system


"The Members of the Board were extremely pleased with the venue, particularly the Chairman who expressed his wish to hire it for next year's annual negotiations."

Submitted to BDRC VenueVerdict system


"Both Jef and I want to thank you and the whole team at Woodside for making our conference so successful. As you promised we have been completely looked after at every touch point throughout the four days. In addition to this I want to share some highlights and the things we have valued: - All of our guests have been really well looked after, their needs responded to very quickly and so professionally, i.e. change of rooms, boosting the internet connections. - The STS touches in the bedrooms and the maps into Kenilworth. - Our day to day support from Keith, Carl and the team on reception, photocopying, laminating, numbers for dinner, room changes. - The restaurant and the bar team have ensured we have had two great formal dinners, both food and service being excellent and again very responsive and friendly. - Thanks to Lucy and her team for the fantastic cocktail challenge which was hugely successful and great fun. - Last but not least to Kate and Rachel for bringing the project to life and coordinating the complexities of our needs. We started believing we had made a good choice, we have ended by knowing we made a GREAT choice."

Jackie Dean - Severn Trent Services

Severn Trent Services

"I would just like to say that your team at Highgate House are a credit to you. I have just returned from a Leadership Course, we are all area and account leaders within the FM industry. We pride ourselves on knowing what good customer service looks like and we do know how hard it is to achieve. Talk at our dinner table often turned to the skills of your reception and catering team. We also during class time noted how thorough a young male cleaner was while working outside our classroom. Altogether a free mystery shopper experience for you! Please pass on my thanks on them all making it a great stay, food was also good and your chef engaging.

We will be back."

Interserve Support Services

Interserve Support Services

Having had a previous experience of Teamscapes before, I was really looking forward to the day but I had not told my team much about it because I wanted them to be surprised and it worked! They really loved the day, the two activities that Lucy facilitated worked perfectly for us as team to discuss communication in general and teamwork. We have a great team but there is always something else we can work on to ensure we are maximising our potential; ensuring we are working towards the same goals; and that everyone feels included and has the opportunity to contribute and develop fully.

Thank you Lucy and the team for making our team away day very memorable! I will always talk highly of and recommend Teamscapes!

Mitie Client Services

Mitie