Sundial Group Testimonials
At Sundial Group our customers depend on us to provide great venues with superb facilities and excellent customer service. Their meeting, training course or event is vital to their business and we do our best to meet and exceed their expectations. Hear what our customers say:
"We had a wonderful wedding day surrounded by family and friends, supported by all the staff at Highgate. They were on hand from early morning until last thing at night to ensure that all our plans were carried out, and still had smiles on their faces."
Vanessa and Keith
"A massive thank you to all the staff at Barnett Hill. Nothing was too much trouble for them. Thank you to Maryann for her fantastic work on the day, she did such a good job, Tom and I didn't have to worry about a thing. Also a big thank you to Jasmine for all the help with the planning and organising. We wish we could do it all over again!"
Samantha and Thomas
"Our day was perfect from start to finish and that is thanks to not only Jo for the planning, but also to the team on the day. The day ran smoothly and to time. If I had my day again I would not change a single aspect. Every time I drive past the venue I look smile and think fondly of my memories. This will never change."
Rebecca and Wilhelm
"The most special day of our lives - and being at Barnett Hill just made it all the more amazing. From the food and drinks to the gardens and views - it is perfect for an intimate, relaxed and welcoming weekend....If I could rewind and do it again I would! Thank you"
Marius and Laura
"We cannot thank the staff at Woodside enough, they are pretty amazing and all do their job with a professional but caring attitude, they are amazing. It was the best day ever - we couldn't have wished for a more wonderful day. All our guests are still saying it was the best wedding they have ever been to!"
Kerry and Nick
Thank you to all staff at Highgate House who made our day so special. Our wedding was perfect; roaring fires in the beautiful Baronial Hall, delicious food, candlelight, friendly staff, great accommodation (including an amazing bridal suite) - it all made for a wonderful day. We would highly recommend choosing Highgate House for your wedding day.
Kellie and Jonathan
"Our wedding was perfect and just how we imagined. We will always have special memories of the day and have the staff at Woodside to thank for that. I would describe them as professional, friendly, helpful, polite and approachable. They made us feel like we were the only wedding they'd ever done, special and unique. Alongside our friends and families they ensured that the day was about us, the bride and groom, being married and creating a beautiful day to celebrate our love."
Helen and Jamie
"Highgate House and all the staff made our wedding day truly amazing and wonderful. It was the best day of our lives."
Gillian and Carl
“Our wedding invites said ‘Once in a while, right in the middle of an ordinary life, love gives us a fairytale’. Woodside helped to complete our fairytale ending.”
Donna and Andy
"We were so pleased with every aspect of our wedding at Barnett Hill. The venue is truly stunning, the food fantastic and the staff super helpful - we can't wait to come back again!"
Charlotte & Michael
"The event brought together UK buyers with Swedish event partners in an environment that immediately put them at ease to establish trust, understanding and a strong basis for a working relationship"
"At every stage the team at Highgate House went above and beyond the call of duty, and provided us with the perfect setting for our event."
"We have used Sundial Group twice now to organise our Annual Company Weekend Away and on both counts we have been thoroughly impressed with the organisation and thought that has gone into each of the events. Keeping 125+ people entertained over the course of a weekend is no easy feat, however Sundial Group managed to do it, seamlessly. I warmly recommended Sundial to any company looking to host a team building weekend."
"Each summer we welcome about five or six new players into an established squad, and this (Teamscapes) away-day certainly helped our lads bond at a time when coaches try to gel 20 talented, creative individuals - each of whom has their own personality - into one effective team."
Northampton Town Football Club
"Having previously used the facilities offered by Sundial Venues, Bambino Mio felt that Highgate House in Northamptonshire would be the ideal location for their distributors’ conference 2010."
"My experience of the venue and teams has been excellent. Nothing is too much trouble and they always do their best to accommodate our requests for particular training rooms. I would be happy to recommend and say that Sundial is great value for the quality you receive in a convenient location central in the country. I find that the service is personal and adapted to your needs much more so than more corporate providers"
"Sundial Group has a well established relationship with Coca-Cola Enterprises built on customer service excellence and we trust them to deliver superb service in all the areas they support our business."
"The Members of the Board were extremely pleased with the venue, particularly the Chairman who expressed his wish to hire it for next year's annual negotiations."
Submitted to BDRC VenueVerdict system
"I was extremely impressed with the facilities and the quality of service by all members of staff I came into contact with, both in terms of their professionalism, friendliness and ability to be flexible to the needs of the customer. It represented the complete package that enabled the event to run smoothly and deliver the outcomes required and would now be my first choice for any other similar event that I am organising."
Submitted to BDRC VenueVerdict system
"We would like to thank each and every member of staff who was in any way involved in our daughter and son in law's wedding last Saturday.
The service and personal attention was great, the food wonderful!! Thank you for making their special day, very special indeed. Well done all of you."
Michael & Sue
"Highgate House provided the perfect setting for our wedding. The staff listened to our requests and were happy to help us in every way to get the wedding we had hoped for. the food was delicious and the service on the day second to none. We used the Coote Room for 105 guests during the afternoon and then had a smaller evening reception for 35 guests in the Baronial Hall. Both rooms were perfect for the occasion and made a wonderful contrast for the different stages of the day. The Bridal Suite was a fabulous treat at the end of a truly wonerful day."
Jo & Dan
Having had a previous experience of Teamscapes before, I was really looking forward to the day but I had not told my team much about it because I wanted them to be surprised and it worked! They really loved the day, the two activities that Lucy facilitated worked perfectly for us as team to discuss communication in general and teamwork. We have a great team but there is always something else we can work on to ensure we are maximising our potential; ensuring we are working towards the same goals; and that everyone feels included and has the opportunity to contribute and develop fully.
Thank you Lucy and the Barnet Hill team for making our team away day very memorable! I will always talk highly of and recommend Teamscapes!
Mitie Client Services
"Your staff are extremely professional, listen to requirements and do their utmost to provide what is needed, without fuss"
Submitted to BDRC VenueVerdict system
"Our daughter's wedding reception was held at Highgate House on Saturday 8th June. My husband and I wanted to write to you to say how impressed we were with the package provided at Highgate.
We, our families, friends and most importantly, the bride and groom all had a fantastic day and your staff were a crucial part of this. The service provided was excellent throughout our stay. All staff members were very attentive and happy to help whenever asked. During the formal part of the reception the food, which was of an excellent standard, was served promptly and courteously without any delays at all. We felt as if we were the only group at Highgate on the day although we know there were also other guests. We stayed at Highgate for two nights and were made to feel very much at home. The efficiency of your staff on duty at the reception desk really helped to ensure everything ran smoothly.
Please pass on our thanks to all staff members who were in any way involved in the advance planning and on the day itself. We would have no hesitation in recommending this quality of service to others.
With our grateful thanks for your part in making our daughter's wedding such a special occasion."
Clare & Alex
"Highgate House is delivering the very highest standards of service for companies who need to get the very best value for money from their investment in people.Sundial have retained key staff in place who ensure that from early breakfasts, through Teamscapes experiential learning, right up to our after course celebrations, delegates are warmly welcomed and treated with care and close attention. As a coach and facilitator, this makes my role much more effective. We'll be frequent visitors over the coming months in 2013/14"
Tony Whittle - The Aspiration Company
"I would like to extend my sincere thanks to you for all your help in making our client party run so smoothly. I know my colleague was extremely grateful to be working with such a professional team"
Downs Client Party
"There is nothing else you could have done to make our event run any smoother. In a 'nutshell' if this was strictly come dancing you would get the full 40 points for perfection. Thank you to all at Highgate House for making our staff feel they were valued and made to feel very special."
Submitted to BDRC VenueVerdict system
"THANK YOU! We will be forever grateful for making our wedding day the perfect day, we could not fault it and the food was delicious. Barnett Hill is a stunning venue and we feel very lucky to have had our wedding there. We will be back!"
Claire & Olly
I (Iain) work as an associate with Laing O'Rourke delivering a 4 module, 11 contact day programme branded Supervisors for 2020.
The culmination is a two day event at Highgate and it is an absolute pleasure to be able to expose them to the levels of service, genuine pleasantness, and obvious passion for detail that continues to elicit wows and similar comments from our delegates (over 100 so far, 400 to come).
What is so special is that we share and encourage a range of behavioral change opportunities that would enhance their supervisory effectiveness during the 11 days and these are so obviously enshrined and displayed by every last person we come into contact with whilst at Highgate (Sundial Group). This in itself is an absolute credit to everyone there, and also actively demonstrates the impact of not just recognizing and talking about these values , but also living and displaying them at every opportunity.
Your people are clearly very special and care immensely about all aspects of their roles and jobs, not at all dissimilar requirements of a construction site supervisor, just a different environment. Please pass on my own personal thanks to your colleagues in acknowledgement of their efforts that go so far to make every event we have at Highgate special, memorable and reflect the core values, behaviours and beliefs that we encourage within the program.
"Can I take this opportunity to thank you and the other Highgate staff for their professional service and help throughout the day? We couldn't have asked for more. Please could you pass our thanks onto them too? Particularly Sarah, the toastmaster. Thanks again
Tina & John (Parents of the Bride)
"I would like to say a really huge thank you, My daughter (Claire) had her wedding reception at Highgate on Saturday, and I cannot put into words how wonderful the day went, and I wanted to say thank you to your staff for helping to make it such a perfect day. We could not have asked for better service or food (special thanks to the chef) and indeed for a better place to hold the reception. Staying overnight was also a real pleasure as the rooms were really lovely, and again a great breakfast held in the private dining room was a great way to end the celebrations."
Julie (Mother of the Bride)
"Though my feedback said 'met expectations' this is misleading because these expectations are very high because of past experiences at Highgate House. There is a sense of "team" and everybody ....catering, gardeners, reception all being a part of a team ethic. Little touches like offering to carry over materials to the room are appreciated. Also a "Good morning" and a smile go a long way so well done!"
Submitted to BDRC VenueVerdict system
"The Staff of a British not-for-profit social housing improvement service recently met for a highly successful conference at Woodside in Kenilworth."
British not-for-profit social housing improvement service
"We cannot thank you enough for hosting and organising our wedding. We had such a beautiful time and you were all so kind. We are so very grateful for everything as your hospitality and venue allowed us to achieve the wedding we wanted."
Nicky & Alex
"From the time you arrive at the Highgate House you are looked after in a very professional and friendly way. We have been using the delights of the Highgate House for some years now and can say that they just know how do it right – people – food – meeting rooms – service, nothing seem to be too much trouble. When you do ask for something special or a little out of the ordinary the whole team (especially Claire Fonville) are keen to help and assist. A perfect solution for our meetings"
On behalf of James, Jean and all of us here at the The Energy Project, thank you very much for your help with organising our event that took place at Barnett Hill on Tuesday and Wednesday. All of the logistics ran smoothly and the whole team were very pleased with the service at your venue.
The Energy Project
"On behalf of Susan and myself I would like to offer our sincere thanks to all the staff at Woodside for helping make our big day extra special. I knew from my very first visit to the hotel that this was the place I wanted to stage our wedding. We were not disappointed. The whole day was magical from start to finish.
We would like to thank Becky for her professionalism in guiding us through from early arrangements to final preparations, and offer our gratitude to every member of staff that worked tirelessly on the day to make sure everything ran smoothly and to plan.
We would like to congratulate and pass on our thanks to the chef and the kitchen staff. The food was excellent, and we have received only positive comments from our guests. Our thanks also to all the waiting staff. They were among the best we have seen."
Neil & Susan
"Your staff are better listeners than in many venues that I use - they understand & respond to the need of trainers & their groups"
Submitted to BDRC VenueVerdict system
Pete and I would like to express our most highest gratitude and sincere thanks to all the staff both on the day and before who gave there all in making our wedding the most fantastic and memorable day. From beginning to end everything was perfect. Please pass on special thanks to Sarah and her team for the impeccable way every little detail was implemented and compliments to the chef and team for a most enjoyable meal for which we've received so many compliments.
We would without a doubt recommend Highgate House as the most perfect venue for a wedding from the professional and friendly approach in organising the perfect day. The house is stunning including the gardens and views over the Northampton countryside. Looking forward to visiting in the future.
Ros & Pete
"I would like to thank Barnett Hill for a fantastic day, the feedback from the team has been exceptional - we all enjoyed the day immensely."
Submitted to BDRC VenueVerdict system
"We have now run three courses at Woodside and each one has been very expertly organised. With professionalism and helpfulness of the staff, nothing was too much trouble. We were always greeted with a smile and asked if there was anything more they could do for us! The food was excellent - a big thank you to the chef. On the whole an excellent venue."
Submitted to BDRC VenueVerdict system
"Thank you for the wonderful evening we had at our Long Service Awards dinner. The meal was delightful and all the staff were extremely friendly and professional. This is the 12th year that I have organised this event for Stagecoach and this was definitely one of the best. I have already received a lot of positive feedback from our guests so I would be grateful if you would pass on my thanks to everyone involved."
Lucy and the teamscapes team went over and above to make our day special. The atmosphere on the day was 'magic.' Teamscapes fulfilled our brief perfectly and enabled us to kick start the day feeling positive and ready to make change in order to help us become an even better organisation. As a small charity helping the lives of others, it is vital that staff themselves feel a sense of worth and belonging. Teamscapes helped us realise our strengths and how we can develop these to achieve our goals, both on a personal and professional level. It was a fanatstic day and I would highly recommended the programme to any organisation looking to strengthen their values and get everyone working together to achieve a shared vision.
"All those that attended commented on how beautiful the house, gardens and location were. They were all really impressed with how clean and well kept it all was. The meals also went down very well, as did the chocolates, which they seemed to appreciate a lot, particularly in the afternoon! All the staff were very kind and helpful, and were one step ahead us. Delegates noticed that the venue was just for businesses and commented on this in a positive way. I would definitely chose this venue again, not only because it is a lovely venue but because the level of professionalism and service. From an organiser's point of view I had nothing to worry or do as you'd done it all for me. Thank you!"
Submitted to BDRC VenueVerdict system
"Me and nick just wanted to thank you again for all your help with our wedding. We are so happy we chose Woodside, the day really could not have been better!! Please pass our thanks on to all the staff who were there on the day who really were great and our compliments to the chef, we have had so many comments about how great the food was from our guests."
Mr and Mrs Shaw
We use lots of other venues...Yours is a class act.
Academy for Chief Executives
"We just wanted to thank you for the smooth running of our wedding, we had a brilliant day, and we're both glad everything went to plan. Your organisation of the day is much appreciated.
The food was fantastic, and we would like you to pass on our appreciation for this. We had great comments from the guests. The waiters were also great, especially the man that announced us in the room and took charge of everything. The bar staff were most patient, especially later on in the night! They were really friendly and treated us very well. The front reception ladies on arrival were very helpful and dealt with a room change for my mum very well.
Thank you again for all your help in planning and organising."
Halinka & Dan
"Clare and I just wanted to say a massive thank you to you for organising our big day and making it so effortless.
The venue is stunning, all the food was fantastic and everybody commented on how much they enjoyed the food. The staff was brilliant and very attentive and made our day easy. Whenever, anything was asked of the staff they were happy to help and nothing was too much trouble. Please pass on our thanks to the staff and chef.
We'd also like to thank Adam. He was a star and extremely helpful. He guided us through the day seamlessly and I felt reassured from the moment I got there. He had clearly read everything we had discussed with you and knew how we wanted things to run. He was flexible when photographs etc overran and as all the staff was always happy to help.
Everything about the hotel and staff were superb and we couldn't fault you guys."
Clare & Dave
"The preparation, professional delivery and added extras helped make the day a real success... Made us feel a real group"
Northamptonshire Grammar School
"We have now run three courses at Woodside and each one has been very expertly organised. With professionalism and helpfulness of the staff, nothing was too much trouble. We were always greeted with a smile and asked if there was anything more they could do for us!. The food was excellent - a big thank you to the chef. On the whole an excellent venue."
"We received great feedback from the conference planner at Converteam who held their 'Leadership for Quality Managers' course with Woodside at the end of March."
"Thank you so much for taking such care of us on our wedding day (Oct 26th 2013). We had an amazing time and felt that staff made such an effort to ensure this was so. We are truly grateful. Best wishes."
Mr & Mrs Watkins
"Having attended numerous training days between us over the years all six managers said that this was by far the best day they have ever had. Great venue, great staff, great food, great training, great fun, just great!"
David Smedley - Space Station Self Storage
"From start to finish you have been welcoming to our ideas, you never placed any obstacles in our way but more got on and made our ideas a reality.
It would be quick to say that our day was perfect, and yes it was but in addition to this you seemed to make everything so effortless, like the process of sorting the food menu out, all the way to the chair coverings.
Woodside was a perfect venue for us, the staff and your good self made our day so special and we would like to thank you so very very much. We cannot recommend you highly enough. Judging by the comments we have received about the Woodside as a venue and the staff, other people were also very impressed so hopefully we will be back soon."
"Faultless, absolutely faultless. We are so very grateful to you and all the staff for ensuring that such a memorable day was enjoyed by the happy couple, by us and by all of our guests."
Mr Howland (Father of the Bride)
"Our wedding on 26 October 2012 in the Baronial Hall was fantastic from start to finish. The Venue is stunning and the staff are knowledgeable, friendly and discreet, nothing is too much trouble and they ensured everything went seamlessly through out the day. Highly recommended."
"Overall, thoroughly impressed with the venue, especially the food and refreshments. Special mention to Laura! She did a great job of ensuring we had everything we needed. She was thoroughly professional whilst friendly and a credit to Barnett Hill."
South East Consortium
"We would like to thank the staff at Highgate for making our wedding day perfect. From the organising and details through to the finer things, you all made what could be a stressful day, to one that was completely stress free."
Andrew & Louise
"Thank you so much for making our wedding such a special day! Thank you for how organised and helpful you were, it really made everything so much calmer before and on the day. We had such an amazing day and just loved how the room was set up, the food, the staff, Everything! We are really grateful! Hope you guys are all well! Lots of love, Max and Emma Randall xxx"
"Exceptional value for money, most occasions Highgate House came in cheaper than most other hotels in the area but on the odd occasion when they didn’t the extra value added things we received were above and beyond our expectations. Highly recommend this venue!"
Like Minded Women
"Just want to thank you all again for helping make our wedding day exceptional. The Woodside was a perfect venue for us, enough rooms so our guests could stay over (even though there was a wedding the night before), excellent food and 3 rooms to ourselves making it feel very private.
We used a lot of your recommendations Nicola Leetham (invitations, table plans and jewellery), Sian and Mel for hair and make up and Fiona for the flowers. All provided an EXCELLENT service and made not only our day but the preparations a pleasurable experience.
As you know we had some unusual requests, afternoon tea for 80 using our crockery, pass the parcel in the garden where we had to move all the garden furniture etc. Nothing was too much trouble to make our wedding day as we wanted it.
ALL Woodside staff were welcoming and helpful from start to finish. A couple of guests booked for the New Year Party as they thought everything was so good. Thanks to you all once again."
Sharon & Martin
"Paul and I would like to thank all the staff at Highgate House for putting on such a fantastic wedding on 6th July. We are sure that the sunshine helped but this venue took our breaths away when we first set eyes on it. We were looking for somewhere where all of our guests could relax and stay over if they wanted to and a mix of traditional and fun/contemporary was something that was very important to us. We had our ceremony in the Baronial Hall, with its stunning dark wooden walls and church-like feel.
"Not only did the venue look stunning but the it also had a laid back feel to it. Thanks to the professionalism and pride that all the staff took on our special day, everything went like clockwork. Jo Kelly, our wedding coordinator, did a fantastic job and we were absolutely thrilled with the staff on the day. Sarah was magnificent and ensured that myself and Paul could sit back and relax. All of our guests were taken care of. We have had so many comments from our guests telling us that this was the best wedding that they had ever been to! The food all arrived at each table at the same time, there were not too many pauses between courses, yet not rushed either.
The food was exceptional by any standards, even the cooked breakfast the morning after! There were lawn games to keep the children occupied, some even went for a swim during the reception to cool down! Also, for those that like to party (which my family in particular does), there was no-one asking the guests to keep the noise down at 2am! Nothing is too much trouble for the team at Highgate and if we could do it all again then we would pick Highgate House every time!"
Carly and Paul
"Thank you so much for such a wonderful day at Woodside. Pass my thanks to the team on the day and the chef who did a fabulous job! Thanks Becky for all your help."
Hannah and Richard
"Thank you so much to you and the rest of the team at Highgate House for making our wedding day so special and enjoyable. You really listened to our requests and understood just how we hoped our day would be. The food was delicious and the service was faultless. Thank you all."
We have worked with your team for many years and at all times my/our experience has been first class. It was so important to me to be able to deliver our leadership programmes at Woodside and that you found a way to work with us on this is very much appreciated.
You have a great team at Woodside. I applaud how well your team move between professionalism and friendliness. They make this look easy. They make me and all of my colleagues feel we are truly welcome. Your services from meeting room preparations and maintenance, to your excellent chef and dining room service team are always focused on customer experience and as a consequence we have a great experience.
We know exactly what our experience will be and how each of our programme attendees will find the experience too. If something different is needed or occurs during our stay with you, your team will deal with it with professionalism and attendance that is second to none.
Wendy Hughes - BAM Nuttall
Thank you so much for your amazing hospitality last week during the filming of After Louise. You have been brilliant and we have had a very successful week. We have eaten and slept well and you have been very good through the disruptions we have caused. The hotel looks amazing and will feature very heavily in the film in a way which I'm sure will make you all very proud. This weekend was particularly demanding because of the number of extras involved and the complexity of the shots. You were admirable, always polite and you saved the day on many occasions. We are working very hard and quite preoccupied, but your service and cooperation has not gone unnoticed and we really appreciate it.
Danny and David Scheinmann
"Thank you so much for all your help, advice and patience on the run up to, and on our wedding day. We had an amazing day, everything was fabulous and all the staff were brilliant, friendly, helpful and a credit to the hotel. Each and every one of our guests had a fantastic time and have been raving about the quality of the food and service ever since. We will not hesitate in recommending the venue and staff to everyone who will listen. A special thank you to the chef as not only was all the food beautiful and tasted great, but my mother was looked after amazingly and had nothing but praise for the gluten free options and care taken. Thank you."
Scott and Kym
"Thank you for helping to make our Wedding day so special- it was magical and just as we had imagined it to be. The Staff were incredibly helpful and the rooms and decorations looked wonderful."
Candice & Toby
"The venue is beautiful, and coupled with delicious food and exceptional service, I felt an obligation to express, on behalf of all of us, our sincere thanks."
"From an organiser’s perspective, the venue and its staff were extremely professional and helpful throughout. Despite having a very short lead time and several changes, including some additional requests the night before, Highgate House and its staff were thoroughly professional, helpful and efficient in the way in which they dealt with the planning of our event. The quality of food was excellent and the overall response from colleagues was that Highgate House was a great choice of venue. It is certainly a venue we will be using again in the future."
"We couldn't leave for our honeymoon without thanking you and all the staff at Barnett Hill for such a wonderful day yesterday. Everything was brilliant, from the delicious food to the impeccable service and wonderfully helpful staff. Our compliments and thanks to the chef, and our sincere thanks to Zoe and the team who managed the day and looked after us so well. Thank you Nicola for all your hard work setting up and amazing organisation and planning. It was the best day of our lives and Barnett Hill and all your team played a huge part in that, thank you."
Eleanor and Alistair
"Staff were very helpful and polite, and helped us to arrange a successful event. Thanks."
Submitted to BDRC VenueVerdict system
"We had an absolutely fantastic day on Sunday and can't praise the staff enough. The day ran so smoothly and we couldn't of wished for anything more. We would be grateful if you could pass on our thanks to the team who were working on Sunday they all did a great job and made every single one of our guests feel welcome, throughout the day they were professional and polite and were quick to clear up any issues or concerns.
Myself and Jamie would like to personally thank you for all your help throughout our wedding planning, you have always been at the end of email and answered numerous questions, sometimes some quite bizarre ones! You have made the planning of our wedding a breeze and in our opinion your organisation throughout helped to make our day just perfect, so thank you for that. We have a little something for you so will bring it over in the next week. We will certainly miss the planning but are looking forward to enjoying our married life. Me and mum will miss our weekly swims as it now means we will have to go back to the 'public' baths at Kenilworth, if you ever open the pool to non guests let us know because we'll be first in the queue!
We couldn't recommend the venue highly enough form start to finish, so thank you from the bottom of our hearts."
Mr and Mrs Macdonald
"Carl & Keith who looked after us during the day, were there at every moment to help us - thank you. Lucy McGibbon - inspirational Lucas & Adam in the evening were extremely attentive. The food is outstanding!"
Submitted to BDRC VenueVerdict system
"I have taken part in several team building activities, Teamscapes is the most impressive by far."
"Thank you for helping us to deliver a very successful event. Everyone we dealt with on the day was very helpful. The meeting room was perfect and laid-out just how I wanted on my arrival which was really helpful - a lot of venues get this wrong, even when we've discussed it beforehand! All of the participants commented on what a lovely venue we had chosen which very much helped to create the right impression of our business to potential new customers. I will definitely look to use Highgate House for future events."
Submitted to BDRC VenueVerdict system
"Please pass this on to everyone at Barnett Hill. We had such a perfect day and none of this would have been possible without the wonderful hard work of the staff team. All my guests commented on how impressive the hotel, rooms and grounds were, but most of all everyone was impressed with the service you provided us. We recommend Barnett Hill highly to anyone that will listen to us reliving the greatest day of our lives. We are only sad that we cannot do it all again."
Jennifer and David
"This is the second time now that the XKEC and F-TypeEC has had the priviledge of staying at the Highgate House Hotel in Creaton and on both occassions the venue has provided a very friendly and warm atmosphere to the many members of our club who have stayed there. The facilities and service for our evening dinners has been excellent and the accommodation is superb, we will certainly return again in 2017."
Mark Gregory, Chairman XKEC and F-TypeEC
"Just wanted to say a big thankyou to you and your entire team for looking after us so well. Your team are a credit to you – our event for the whole week went very smoothly – due mainly to you guys."
"We got married on 6th October 2012 & from the start & up to current date (19th Oct 2012) Claire Fonville has been a star, & on the actual day, so were all the staff that helped prepare our wedding day. Delicious food, fab service, v nice rooms- all our guests loved the venue & staff."
"The day was amazing and everything went perfectly. Everyone commented about how beautiful the venue is and how great all the staff were. The food was amazing. A huge thank you."
Fiona & David
"We would like to thank you and all the staff for making our wedding so perfect!
All of our guests could not speak highly enough of all the staff who were friendly, helpful and nothing was too much trouble. I can honestly say everyone was brilliant and they felt like part of the family.
Becca was as we expected amazing! From the moment we met her at our food tasting to our wedding day we loved her and she looked after me a Bruce so well we are very fond of her, and whilst I was flapping she calmed me down and sorted everything out - she really is a diamond and deserves the highest praise.
Anita was also amazing and all the waiting staff - everyone was brilliant. We have been to some weddings and staff have been rude but your team reflected the atmosphere of love we wanted and our guests enjoyed spending time with them as we all saw them as part of our wedding.
The food was gorgeous as expected and again commented on by all our guests, the venue was beautiful and we know there is nothing anyone could have done to make the day more perfect than it was. I just wish it was not such a blur for me and Bruce and it didn't go so quickly!
We will certainly be back on our first anniversary."
Victoria and Bruce
"A big thank you to everyone at Highgate House who worked so hard to make our wedding day so special... We had an amazing day and can't thank everyone enough... All the staff were so helpful and friendly."
Adam & Jemma
"We are just writing to express our thanks for the wonderful day we had, it was truly a day to remember. It was such a perfect day due to the professionalism, hard work, care and friendliness of all the staff. Right from the beginning we were impressed by the willingness to accommodate our needs and all those who provided us services from the wedding fair surpassed our expectations. We were thrilled with our wedding invitations, printed menus and all the help in mailing our guests,. The flowers were just truly lovely and the wedding cake scrumptious! The disco was great fun and we are looking forward to lots of lovely photos.
All the food was delicious and has had many compliments, so special thanks go to the kitchen and those who served. Thank you too for using our pretty china for the afternoon tea - it was appreciated.
All in all we had an exceptional day and one that we shall never forget. Thank you for making it happen."
Martin & Sharon
"The event was actually on the 17th but we arrived as planned on the 16th and needed some help with pre meetings. Woodside did this with good grace and a high level of responsiveness. If I am in the Central Midlands Woodside is my venue of choice."
Ian Botterill, Managing Director - Niche HR Limited
"Just a note of thanks to all the staff involved in making my event such a great success and meeting venue."
"Thank you for everything you did to make the day a success. We're both still reminiscing on the day and how fantastic it was. It was the best day of our lives. The venue, staff and food on the day was amazing and Woodside will be a place we will always hold close to our hearts. It was the first venue we looked at 18 months ago and your professionalism and friendliness throughout was one of the key reasons we chose Woodside."
Kevin and Lee
"We had our reception at Barnett Hill and the whole process right from our first meeting with Jasmine to the actual day was totally fantastic. Having Jasmine there helping with the planning was such a bonus so the big day came and we were very chilled and everything went to plan.
I would totally recommed the exclusive use for weddings as this meant we could spill out into all the rooms and not worry when the party ended at 2am! The food was top-notch and Maryann was a superb host.
All in all we had the best day ever and this was largely thanks to the wonderful staff and beautiful venue.I cannot rave about Barnett Hill enough!"
Stephen and Sarah
"The venue added to the whole experience for the delegates, providing a warm and friendly atmosphere"
"Just wanted to say how brilliant our wedding was. We had such a wonderful day. The staff were so helpful and the food was excellent. Just wish we could do it all again."
Elaine & Andy
"I would like you to thank on my behalf all the staff who were on duty that day. The room looked magnificent and the service was impeccable. Please thank as well the kitchen staff for the wonderful food. All of our guests had nothing but praise for the whole day."
"I would also like to thank you and your colleagues at Barnett Hill for all your support and help before and during the meeting. The meeting was a great success and the delegates, without exception, were extemely impressed by the quality of Barnett Hill and the facilities that you provide."
University of Surrey
“We had an absolutely amazing day and couldn’t of wished for it to of gone any better which is down to your great planning and the amazing staff you have there.”
Mr & Mrs Harris
"Our wedding day was a truly wonderful and special one. The day itself absolutely flew by but it will, and always will be, the best day of my life! Everyone really enjoyed themselves and some have even said that it was the best wedding they had ever been to.
Everything was perfect and all went according to plan. Just want to take this opportunity now to thank you from the bottom of our hearts for making our day such a special and memorable one. We just want to add a special thank you to Sara and the team for making sure that the day ran as smoothly as it did – they were all brilliant. A personal thank you to Alison for fixing my Veil – my mum is useless in that department! And last but certainly not least, a big thank you to the chef. Food was absolutely fantastic and people will not stop talking about that beef for a long, long time.
Thank you, thank you, THANK YOU!!!!"
Sophie and Shaun
"The event was a great success… The venue met all our requirements with ease, I would highly recommend Highgate House"
Marketing Manager, Autobar UK
"The day was fabulous, just how we wanted it. The staff were great and the food lovely. I hope the staff didn't mind about certain members of my family staying up until 4.30am..I was surprised the next morning to hear this had happened; I hope they behaved themselves. We will highly recommend the venue, yourself and the services to friends and family. We also look forward to spending an evening next year to celebrate our 1st anniversary. We had a very special day, thank you so much."
Maria and Ian
"We attended our granddaughters wedding on 23rd March and would just like to say Thank you all for arranging such a special day. The venue (even in the snow) was so special, the food, the arrangement and all the staff was more than we could have expected.
We would like to wish you all a very prosperous year and the best of luck in your future ventures."
Sammy & Simon
"Your team go out of their way to accommodate our requirements however demanding."
"As a whole the wedding and whole weekend was everything they could have wished for and was exactly what they wanted. The buffet in the Drawing Room the night prior was delicious and special thanks are to go to the chefs for this.
The way the ceremony room was laid out was perfect I liked the shorter aisle and it had the intimate feel that we both wanted. Sabine would like to pass special thanks on to Maryann as well as her team for the smooth running of everything on the day - all of them did a fantastic job.
Food for the Wedding Breakfast was lovely and beautifully presented and the bride's parent's stayed a few days longer and had a room in the Gardener's Cottage and really enjoyed their stay and loved the room."
"My Wife, Gillian and myself say what a wonderful day unfolded at your establishment last Saturday (18th May) for the wedding reception of our daughter Candice and our new son in law, Toby. Everyone and everything was to hand from when the guests arrived to the attractively appointed conservatory with immediate access to the lawns ond the patio.
The weather held up also, supporting the photo shoots satisfactory. The food was delicious beginning with the splendidly hot soup followed by the tasty pork. That cheesecake was something else!
The entertainment facility i.e the dancefloor complemented the artists delightfully and attracted many dances too. The late food was novel and appetising also.
Accommodation was just right, convenient and comfortable and the breakfast hearty and plentiful. We had much pleasure in staying till Sunday mid afternoon in the lovely sunshine to see off the newlyweds.
The food served outside from you was exquisite. A very memorable and enjoyable 24 hours, Thanks and v. efficient on your part.
If I haven't included enough adjectives here's another one Impeccable!"
Robert & Gillian
"On the 19th October I came to Karen & Steven Wright's wedding and as I am the Bridegrooms Mother I just wanted to say a very big thank you to you and your staff for the most wonderful day I have had in a long time. It was lovely from beginning to end and everybody had a wonderful time. Please thank your staff, they were so good and nothing was too much trouble. This will stick in my mind for a long time."
"Both Jef and I want to thank you and the whole team at Woodside for making our conference so successful. As you promised we have been completely looked after at every touch point throughout the four days. In addition to this I want to share some highlights and the things we have valued: - All of our guests have been really well looked after, their needs responded to very quickly and so professionally, i.e. change of rooms, boosting the internet connections. - The STS touches in the bedrooms and the maps into Kenilworth. - Our day to day support from Keith, Carl and the team on reception, photocopying, laminating, numbers for dinner, room changes. - The restaurant and the bar team have ensured we have had two great formal dinners, both food and service being excellent and again very responsive and friendly. - Thanks to Lucy and her team for the fantastic cocktail challenge which was hugely successful and great fun. - Last but not least to Kate and Rachel for bringing the project to life and coordinating the complexities of our needs. We started believing we had made a good choice, we have ended by knowing we made a GREAT choice."
Jackie Dean - Severn Trent Services
"Thank you for all you did at our wedding. We had the most amazing day and will remember it forever. Woodside was the perfect place for our BBQ reception and all our guests loved it."
Dan and Kate
"We had a lovely day, thank you to all the staff at Highgate for making our day go so smoothly. Couldn't have asked for anything better"
Daniel & Rebecca
"I just wanted to write and thank you and your team for the lovely weekend we had for our wedding the other week. Starting with the Friday night meal, through the day itself and breakfast the following day everything was really well organised, the food was great and the staff super friendly and helpful. We really appreciated the hard work of the manager on the day, who although a bit stressed with our slipping timeline took it all in his stride and made it work! The night barman also did a great job until he rightly packed folk on their way at 3am or so.
A big thanks to yourself for the gentle reminders and requests over the time we have worked on this- not so easy organising a wedding from out of the country. Knowing we would be working with you as the coordinator was a big pull to choosing Woodside in the first place."
Nicky & Tom
"I think you'll probably have recognised that we are pretty well organised people and pretty thorough too. Whilst I don't think that means we are hard to please it does probably mean that our expectations are pretty high. So in this context I wanted to say that in simple terms the whole experience of the wedding from initial planning with you, right through to the day itself has been completely faultless. We have been delighted by everything.
All of the guests found the whole day really exceptional - they loved the venue, the food, the whole experience - so this made our enjoyment of the day even greater as well. We wanted to say thanks to you, but also all of the staff as well for their efforts."
Max & Emma
Sundial Group always understands and caters my accommodation needs. They have always provided an excellent service and go above and beyond my needs.
On some occasions Sundial Group has been able to negotiate the price which fits perfectly for my budgets. I will be always using Sundial Group for future group accommodation booking.
A big thank you, from the team at Ashfield to the team at Highgate House for your warm hospitality. We experienced Highgate at its finest during our team event: meeting space, private dining, overnight accommodation, team building and attentive service levels. Following a feedback survey relating to the event, we are delighted to have achieved our objectives and did so with your help.
"I hope very much that an occasion will arise where we can come to you again. We will of course whole-heartedly recommend Barnett Hill to anyone who contacts us asking if we can suggest a venue in the Guildford area"
Venners Strategy Meeting
"We would both like to say a massive thank you for making our wedding day so special in everyway. Everyone helped to make the weekend perfect and we will treasure the memories forever."
Laura & John
"Thank you so much for helping to make our day so special. We had a fantastic day and all our guests loved the venue and food. The day was run so smoothly and with so little involvement from us, it allowed us to really enjoy the day. Please pass our thanks on to the whole team, but in particular thank you to you Becky for your organization and dealing with a crazy bride!"
Lorna and Tom