A big thank you, from the team at Ashfield to the team at Highgate House for your warm hospitality. We experienced Highgate at its finest during our team event: meeting space, private dining, overnight accommodation, team building and attentive service levels. Following a feedback survey relating to the event, we are delighted to have achieved our objectives and did so with your help.

Ashfield Healthcare

"Carl & Keith who looked after us during the day, were there at every moment to help us - thank you. Lucy McGibbon - inspirational Lucas & Adam in the evening were extremely attentive. The food is outstanding!"

Submitted to BDRC VenueVerdict system

"I would just like to say that your team at Highgate House are a credit to you. I have just returned from a Leadership Course, we are all area and account leaders within the FM industry. We pride ourselves on knowing what good customer service looks like and we do know how hard it is to achieve. Talk at our dinner table often turned to the skills of your reception and catering team. We also during class time noted how thorough a young male cleaner was while working outside our classroom. Altogether a free mystery shopper experience for you! Please pass on my thanks on them all making it a great stay, food was also good and your chef engaging.

We will be back."

Interserve Support Services

"Just wanted to say a big thankyou to you and your entire team for looking after us so well. Your team are a credit to you – our event for the whole week went very smoothly – due mainly to you guys."

Toy Master

"The event brought together UK buyers with Swedish event partners in an environment that immediately put them at ease to establish trust, understanding and a strong basis for a working relationship"

"Though my feedback said 'met expectations' this is misleading because these expectations are very high because of past experiences at Highgate House. There is a sense of "team" and everybody ....catering, gardeners, reception all being a part of a team ethic. Little touches like offering to carry over materials to the room are appreciated. Also a "Good morning" and a smile go a long way so well done!"

Submitted to BDRC VenueVerdict system